Our prices will be based on the design and packaging requirements of various distributors, wholesalers, importers, and brand merchants for each selected product. The order quantity will be given to the corresponding most favorable price. When your company contacts us for more information, we will send you the most suitable quotation for the corresponding product
Yes, we have minimum order quantity or amount requirements for international orders. We will provide reasonable MOQ requirements based on your country's geographical location and transportation conditions. However, if you are a new distributor or entrepreneur, we also welcome you to further contact us to discuss your product requirements and related details. After that, we will provide you with the most reasonable MOQ requirements and friendly support
We can customize the design. One of our advantages is to transform designers' designs into large-scale production levels. If you have your own designer working with you, please feel free to send us your design drawings. Alternatively, simply take a screenshot of your favorite nail and we will provide comments and suggestions before continuing with the sampling. We have our own designers and printing equipment that can fully reference your design concepts and requirements for packaging and sampling, and add your logo to be printed on the packaging location you want
We collaborate with many retailers around the world. We do meet most of the requirements from around the world. We not only have FDA and GMP certificates. We also pay attention to the ethical and technical aspects of all audits. We are also a cruelty free company. Our product is also vegan. If you have any special requirements, please feel free to contact us and let us know your specific requirements
Your IP is always protected. Our company has a good file program to protect customers' intellectual property rights. This includes design, sales data, nail styling, packaging, etc. All your information will only be provided to a few people. This personnel only includes your sales assistant, directors, and senior management. All other employees will not be able to access designs/information specific to your company/brand. In order to reassure our customers, our company can sign NDA agreements with our cooperative partners.
Basically, we provide our company's bank account details to foreign customers and ask them to pay a 30% deposit in advance, with the remaining 70% to be paid before shipment. However, for foreign business partners who have already established regular cooperation, we will provide relatively relaxed payment terms
For all customers/brands, strict internal quality inspection requirements are adopted. If the internal sampling defect rate exceeds 3% before shipment, full inspection must be completed before the shipment deadline to pick out defective products and replace them with qualified ones before shipment.
If customers still find any defective parts after receiving the goods, please feel free to notify us. We have internal records and good standard operating procedures to identify the root cause of the problem. If the problem lies with us, we will compensate the customer according to the quantity and amount of defects received, or immediately replenish the goods for free as requested by the customer
Yes, the goods will be shipped on schedule according to the confirmed delivery date on the PI (EX Factory). We always use high-quality packaging materials and professional packaging methods to ensure the safety of the goods and arrange their export on time
If you want a specific shape of nails, you need your own nail design. This allows you to make specific requirements based on shape, size, thickness, etc. The program starts with the idea of the shape you provided us with. These pieces of information can be submitted through simple drawings or images. Then, we will discuss with you whether you need any special requirements. Once we have this information, we will first create a CAD design and then create a 3D printed model for confirmation. Once everything is confirmed, we can begin the molding process. The molding process alone takes about 40 days. The price of the new mold is about $3000.